Spot the regulars who quietly stopped coming
Track how often each client should return, and get flagged the moment someone slips past their usual gap.
How it helps your salon
Every client has their own rhythm – a four-week cut, an eight-week colour. Turn Around Time learns that gap from their actual visit history, then flags them the moment they drift past it. You find out a regular has gone quiet while you can still win them back, instead of noticing months later when the chair has been empty all along.
Key benefits
Irregular Customers: frequently asked questions
Common questions about Irregular Customers.
What is Irregular Customers in Salonify?
Irregular Customers works out how often each client should return and flags anyone who slips past their usual gap, so you can send a win-back message before they are gone for good.
What are the benefits of Irregular Customers?
Key benefits of Irregular Customers include: Average turn-around time calculated per client. Automatic flags when a regular goes overdue. Ready-made win-back lists for WhatsApp campaigns. Separates true regulars from one-time walk-ins. See which staff and services retain clients best.
Can I try Irregular Customers for free?
Yes. You can start a free 7-day trial with no card required, or use the Free Account for up to 100 bills a month, and see Irregular Customers working in your own salon. You can also book a demo.